Disclaimer – Viapa AI

Effective Date: September 15th, 2025

1. General Information Disclaimer

Viapa (“Viapa,” “we,” “us,” or “our”) provides a technology platform designed to support digital interactions, AI-assisted workflows, and payment initiation through integrations with third-party service providers.

All information, tools, and features made available through Viapa are provided for general informational and facilitation purposes only.

We do not guarantee that information provided through the platform is complete, accurate, or up to date at all times.

2. No Professional Advice Disclaimer

Viapa does not provide:

• Financial advice

• Legal advice

• Investment advice

• Medical advice

• Tax advice

Any information or AI-generated content provided through Viapa should not be relied upon as professional advice.

You should always consult a qualified professional before making decisions based on information obtained from the platform.

3. AI & Automated Content Disclaimer

Viapa uses artificial intelligence (AI) to assist users with information, recommendations, and automated interactions.

You acknowledge that:

• AI responses are generated automatically

• AI outputs may be inaccurate, incomplete, or outdated

• AI results may vary based on input quality and context

• Final decisions and actions remain your responsibility

Viapa does not guarantee the correctness, suitability, or reliability of AI-generated outputs.

4. Financial & Payment Disclaimer (Non-Custodial Notice)

Viapa operates on a non-custodial basis.

This means:

• Viapa does not hold, manage, or safeguard customer funds

• Viapa does not store payment card details

• All financial transactions are handled by regulated third-party financial institutions or payment processors

Viapa is not responsible for:

• Transaction failures caused by third-party providers

• Delays, errors, or outages in external financial systems

• Decisions made by banks or payment partners

5. Third-Party Services Disclaimer

Viapa integrates with third-party services, including banks, payment processors, identity providers, and cloud platforms.

Viapa does not control and is not responsible for:

• The availability, performance, or security of third-party services

• Third-party terms, policies, or actions

Your use of third-party services is subject to their own terms and policies.

6. Availability & Service Continuity Disclaimer

Viapa strives to keep its services available and reliable; however:

• Services may be temporarily unavailable due to maintenance, upgrades, or technical issues

• Features may change or be discontinued

Viapa does not guarantee uninterrupted or error-free operation.

7. Limitation of Liability

To the fullest extent permitted by law:

• Viapa shall not be liable for indirect, incidental, or consequential damages

• Viapa is not liable for loss of data, profits, or business opportunities

• Viapa is not responsible for actions taken based on AI output or third-party services

Any liability is limited as set out in Viapa’s Terms of Use.

8. No Guarantees or Warranties

All services are provided “as is” and “as available.”

Viapa makes no warranties, express or implied, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

9. User Responsibility

You are responsible for:

• How you use the platform

• Verifying information before acting on it

• Ensuring compliance with applicable laws and regulations

10. Regulatory & Jurisdictional Disclaimer

Viapa’s services may not be available or suitable in all jurisdictions.

Users are responsible for ensuring that their use of Viapa complies with local laws and regulations.

11. Changes to This Disclaimer

Viapa may update this Disclaimer Policy from time to time.

Any changes will be reflected by updating the “Last Updated” date.

12. Contact Information

For questions regarding this Disclaimer Policy:

Viapa – Legal & Compliance Team

📧 Email: privacy@viapaai.com