Privacy Policy – Viapa AI
Effective Date: September 15th, 2025
Viapa AI (“we,” “our,” “us”) values your trust and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services,
including the Viapa Wallet, Espees, delivery, e-commerce, ride-hailing, social integrations, and church-related platforms.
1. Information We Collect
– Personal Data: Name, email, phone number, address, ID (for KYC/AML).
– Financial Data: Transactions, wallet balance, Espees exchanges (via Parallex Bank, Stripe, Paystack).
– Usage Data: Device info, IP address, cookies, geolocation.
– Church/Ecosystem Data: Attendance, donations, subscription usage.
2. How We Use Information
– Provide services (wallet, delivery, e-commerce, etc.)
– Process transactions & rewards (Espees)
– Prevent fraud & maintain security
– Improve user experience
– Comply with legal and regulatory obligations (NDPA, GDPR, CCPA)
3. Sharing of Information
– Parallex Bank (wallet & account infrastructure)
– Payment Partners (Stripe, Paystack, Flutterwave)
– Cloud Providers (AWS, Cloudinary, etc.)
– Analytics & Marketing (Google Analytics, Meta Pixel, etc.)
– Law Enforcement (where legally required)
4. Your Rights
– Access, correct, or delete data
– Withdraw consent at any time
– Request data portability
– Object to processing or marketing
5. Data Retention
We retain personal data only as long as necessary for service delivery, compliance, and security purposes.
6. Security
Bank-grade encryption, multi-factor authentication, and regular security audits.
7. Contact Us
Email: privacy@viapa.ai