Cookie Policy – Viapa AI
Effective Date: September 15th, 2025
1. Introduction
This Cookie Policy explains how Viapa (“we,” “us,” or “our”) uses cookies and similar technologies when you visit our website or use our online services.
It explains:
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What cookies are
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How we use them
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The types of cookies we use
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Your choices and controls
2. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites function properly, improve user experience, and provide information to site owners.
Cookies may be:
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Session cookies (deleted when you close your browser)
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Persistent cookies (stored for a defined period)
3. How Viapa Uses Cookies
Viapa uses cookies to:
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Ensure our website and services function correctly
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Improve security and prevent fraud
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Remember user preferences
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Understand how visitors use our website
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Improve performance and user experience
We do not use cookies to sell personal data or to track users across unrelated websites for advertising purposes.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled.
They are used for:
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Security and authentication
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Session management
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Load balancing
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Fraud prevention
Legal basis: Legitimate interest / necessary for service delivery
4.2 Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced functionality.
Examples:
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Language preferences
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Region settings
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User interface customizations
Legal basis: Consent (where required)
4.3 Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website so we can improve it.
They may collect:
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Pages visited
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Time spent on pages
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Error reports
Analytics data is aggregated and used only for service improvement.
Legal basis: Consent (where required)
4.4 Third-Party Cookies
Some cookies may be placed by trusted third-party service providers that support our services (e.g., analytics, security, or hosting providers).
We ensure that:
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Third parties are subject to appropriate data protection obligations
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Cookies are used only for legitimate and defined purposes
5. Cookies and AI Features
Viapa’s AI features do not use cookies to:
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Profile users for advertising
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Make automated decisions with legal or significant effects
Cookies related to AI features are limited to:
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Session continuity
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Security
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Service performance
6. Your Cookie Choices
You can control or manage cookies in several ways:
6.1 Cookie Banner / Consent Tool
Where required by law, we display a cookie banner allowing you to:
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Accept cookies
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Reject non-essential cookies
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Manage cookie preferences
6.2 Browser Controls
You can configure your browser to:
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Block cookies
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Delete existing cookies
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Notify you when cookies are set
Please note that disabling certain cookies may affect website functionality.
7. International Data Transfers
Some cookies may involve processing data outside your country of residence.
Where applicable, appropriate safeguards are applied in line with data protection laws.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time.
Any changes will be reflected by updating the “Last Updated” date at the top of this page.
9. Contact Us
If you have questions about our use of cookies, please contact:
Viapa – Privacy & Data Protection Office
📧 Email: privacy@viapaai.com
10. Regulatory Compliance Notice
This Cookie Policy is designed to comply with:
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EU GDPR and ePrivacy Directive
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Nigeria NDPR / NDPA
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Applicable international privacy standards